NM
Nkosinathi M

1 reviews | Active since Dec 2013

02 Jan 2018, 19:38

No service recieved

I took my defy washing machine for repairs at the defy factory shop. My machine has been there for 3 weeks now with no update from them. I have to call them for updates and I am given the run around. I have spoken to the manager and still nothing. I have spoken to the managers manager and still nothing. I need my machine fixed and back.

0
Replies (1)
Defy Appliances
Defy Appliances's reply04 Jan 2018, 13:45
Official

Hello Nkosinathi,

Thank you for getting in touch and we'd like to apologise for the lack of feedback you've received on your repair. We will have a member of our Team get in touch with you via email or a telephone call to give you an expected completion date.

Kind regards,

Defy Brand Team