1 reviews | Active since Oct 2019
No service received
Good day, i see there are no business replies, if i may ask can Morne from Defy Western Cape please contact me, i bought a double door fridge in 2017, in 2018 still under warranty the fan motor blew and Claremont home appliances replaced in, end 2019 beginning 2020 the same happens, the fridge leaked water, not wanting to deal with defy i logged it with my own home contents insurance who sent a technician who opened the back of the fridge, checked it out and would not approve my claim stating its a manufacturers fault, contacted defy reluctantly after many phone calls begging and pleading they sent their senior technician who did not even open the back of the fridge- and after numerous calls he replaced the fan but not the gasket, after 3 months the fridge /freezer again is leaking water and not working, everytime i lose meat and food items, i am begging you defy as i have done for the past few years i cannot afford to purchase another fridge, i have a 2 year old who's milk and food keeps going off due to the fridge, please' readers, do not buy defy sorry that this is so lengthy but it has made my life hell i would not wish this on anyone, defy realy realy does not care about their customers, can i please ask that Morne or Cathleen from defy please contact me, Mrs Boltman - i have left my details many times
