BR
Buks R
1 reviews | Active since Mar 2022
09 Mar 2022, 17:52
NO SERVICE FROM DEFY
I bought a Defy washing machine from Makro Bloemfontein(Still under guarantee).The drain function is not working properly and I reported it to Makro some 4 weeks ago. Makro informed me that Defy would be in touch with me shortly. No word from Defy. Then got a call from Electracorp SA telling me that they will attend to the repairs. Gave me a job order no of ***.It is now 3 weeks later and still no sign of Electracorp or Defy. Really a sad state of affairs!
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Defy Appliances's replyOfficial
10 Mar 2022, 12:44Hi Buks
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply10 Mar 2022, 12:44
Official
Hi Buks
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team