NO CUSTOMER SERVICE AT DEFY

<p>I bought a fridge at Pick n Pay Hyper Brackenfell in Nov. 2015. 3 weeks ago the motor packed up and defy sent techinician out. Up until today we are waiting for feedback. Olivia from Defy Cape Town is suppose to contact me as from monday already today is Thursday still no reply. No one seems to get the urgency of the matter or understands how we ought to manage without a fridge. Myself and Garth from Pick n Pay made numerous calls to them but nothing.. I even tried to reach out to defy on Facebook page NONE EXISTANT no reply.. Olivia is unreachable and when Garth gets hold of her she promises to call me and never does. i have had it with this and with a small child unable to provide proper meals or anything for my family cause we cannot store anything as we dont have a fridge its becoming very expensive to live. I need feedback soonest please. Leigh ********** 216</p>