LL
Lesley L
1 reviews | Active since Nov 2017
10 Nov 2021, 08:13
No aftersales service
Purchased a defy 900 cooker hood. It is so noisy on the lowest setting, that you cannot have a conversation in the kitchen. Have sent Defy emails and messages on Facebook messenger to find out if the fans speed could be lowered somehow. NO response from Defy. Shocking aftersales service!!
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Defy Appliances's replyOfficial
10 Nov 2021, 11:50Hi Lesley
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply10 Nov 2021, 11:50
Official
Hi Lesley
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team