MM
Mogau M

1 reviews | Active since Oct 2019

15 Jul 2021, 12:44

Never ever buy Defy Appliances Never ever again.

Bought a stove last this is the third repair that has to be done on the item. Called Defy and they telling me that my item isn't under Guarantee in less than 2 years in use. I tell them that I no longer want this because I have children and I can't have a stove that keeps tripping the main line and explodes. The technician that came to my house was rude from the one set, treated us like we would break the stove on purpose. The service that am getting from DEFY Polokwane is really really bad. I want to know if this the after service that they giving us after purchases.

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Replies (1)
Defy Appliances
Defy Appliances's reply15 Jul 2021, 15:59
Official
Hi Mogau

We sincerely apologize for your unpleasant experience and would like to rectify it. 
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. 

Kind Regards, 
The DEFY Team