My frigde problem

<p>I bought a fridge at Defy about 2-3 years ago. My frigde starting to make funny noises and the gas was leaking out and i contact defy to ask what i need to do if my fridge is still in warranty and they said they going booked me service and a techician will be sent to my home adresses. I waited on defy for more than month and they still pitch and now my frigde is out warranty. I contacted the Defy and spoke the receptionist and she left message for the Regional Service manager, on two ocassions he still didnt contact me back, I contact again Defy and the i on third occasions and the Regional Manager Jason contact me and i explained my situtation and he requested the invoice which i misplaced after the anger i had with Defy</p> <p> </p> <p>I am very unhappy customer cuase i feel that i am been taken for ride by Defy , and i need my frigde to be repalced and i feel that Defy need collect my damage and moulded frigde if not i will take further steps if my frigde not replaced asap</p> <p> </p> <p>Thier motto says relay on Defy but you as a customer cant even relay on them</p> <p> </p> <p> </p> <p>Regards</p> <p>Tawfiq Smith</p> <p> ********** </p>