SS
Suzette S

1 reviews | Active since Mar 2019

23 Mar 2023, 17:25

Mrs

I bought my defy dishwasher on 09/12/2022 at Makro Wonderboom on 09/03/2023 the dishwasher started to give problems did not wash or dissolve the finish tablet I lodged a complaint on 13/03/2023 a technician was here on 15/03/2023 and told me there is no salt in, he then switched on the machine and tell me that he is going to order a new pump, on 17/03/2023 my husband phoned again they told him that the case was closed we got a nee reference number, today 23/03/2023 I phoned again still my dishwasher is not fixed

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Replies (1)
Defy Appliances
Defy Appliances's reply24 Mar 2023, 09:53
Official
Good Morning, Suzette.
Please rest assured that our Customer Service Team has received your query and all the necessary details you provided. 

The technician has been asked to give you a call to arrange an appointment accordingly.
Please do not hesitate to contact us if you have further queries or concerns.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za