CM
Carmen M

1 reviews | Active since Apr 2015

12 Aug 2022, 11:23

Mr.Basil De Klerk at DEFY - Field Service Manager, YOU ARE AWESOME, YOU ROCK

To The lady I communicated via their whatsapp , the facebook online team, and the gentleman Sheperd who came an fix the problem, but the ultimate awesomeness was the , ( so kind and so sincere, with the angel understanding helpfull voice, BASIL DE KLERK, you must be such an asset to the Defy group, Thank you for checking up on how did it all go, thank you for the fixing of what I forgot to mention, Thank so so much, I highly appreciate your kindness, if I was your boss ....and knowing what I know, I will double your salary, as difficalt as I sometimes can be, you really made my day, you are a gentleman and doing your work beyond what is expected of you, I take my hat of for you Mr.Basil De Klerk, the one with the iron fist, hope you remain at Defy, as almost all of my appliances is Defy Thanking also all In advance Jehovah God Bless Be Safe And Keep warm Mrs. Carmen Miller PS, I LOVE MY DEFY...

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Replies (1)
Defy Appliances
Defy Appliances's reply12 Aug 2022, 13:06
Official
Thank you for the kind words, Carmen 😊
We have forwarded to Basil and the Cape Town Service Team.

Much appreciated.

Warm Regards, 

Customer Care Team
Defy Appliances (Pty) Ltd 
#TheArtofKitche