NM
Nontobeko M

1 reviews | Active since Oct 2025

15 Oct 2026, 16:33

Microwave still not fixed after being with the defy Technitiion

I bought a microwave 27 July 2026, the microwave started snapping and realising sparks. I took it back to the store and after a whole week the microwave is back and still does the exact same thing. Apparently the technicians did not find a fault but the microwave is snapping and sparks are coming out at the back!!!

0
Replies (1)
Defy Appliances
Defy Appliances's reply16 Oct 2026, 09:15
Official

Good day Nontobeko,

We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.

This is not the level of service we aim to provide, and we are committed to rectifying the situation to your satisfaction.

The service team will be in touch. 

Warm Regards,

Defy Customer Care