BL
Bonolo L

1 reviews | Active since Jun 2015

10 Oct 2025, 07:47

Malfunctioning Fridge-Defy and Hi -Fi Corp

We bought a DEFY fridge from Hi-Fi Cresta in December 2024. From the day the fridge arrived we had sooo many issues and they sent a technician to come in.

Still today we sending emails that go unanswered as it’s still making so much noise. We not have to resort to coming online to complain about the bad service from HI-FI and DEFY. This is the second fridge we returning from Defy.

We want our money back. We will go to a more reputable company and get a fridge that won’t give us issues like the DEFY one. It’s like they sent only reject to HI-FI . Re: [ Ticket: *** ] Malfunctioning Fridge

0
Replies (1)
Defy Appliances
Defy Appliances's reply10 Oct 2025, 10:34
Official
Good day Bonolo, 
We apologise for the inconvenience. 
The service team has been in touch and HiFi Corp is assisting with the complaint. 

Warm regards, 
Defy Customer Care