Makro/Defy South Africa

<p>Bought a Defy washing machine from Makro begining of January 2017. I phoned Makro to report the faulty washing machine. After several phone calls the fault was not logged with Defy. </p> <p> </p> <p>After a week a Defy technician came out, told me that the machine's motor is faulty. A week later and still no notification from Defy of when they will replace the washing machine. This is now 3 weeks later. </p> <p> </p> <p>So Makro said that Defy will contact me to arrange delivery for the new washing machine for delivery on Friday or Monday. 13:39 on Monday and still now news on when I will be getting the new washing machine.</p> <p> </p> <p>Not good service at all from both parties.</p>