LT
Leon T
1 reviews | Active since Sept 2016
16 Sept 2016, 13:52
Lack of commitment on warranty
<p>A defy freezer bought from Makro broke a week after the 6 month warranty ran out.</p> <p>Defy firstly refused to replace the unit.</p> <p> </p> <p>They are happy to just fix the issue on a substandard qualty product. What happens when the freezer breaks again in a month? who will sit with a problem them? Defy does not care. The freezer smells like something died in there and we canno get the smell out. Defy does not care.</p> <p> </p> <p>I had to sent the freezer back to Defy 3 times to have it cleanedas they promised they will do. IT is now almost a month later and they are still stuffing around with my freezer.</p> <p> </p> <p>Do not ever buy a Defy product!</p>
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