iS
izak S
1 reviews | Active since Aug 2019
10 May 2026, 07:50
Just avoid defy not as good as they used to be
I bought a defy washing machine at hifi corp Nov 2025, had to exchange it for the same model Jan 2026 because it made such a loud banging noise, a new machine NEW! Now the exchanged machine is making the same noise so i assume it's that range. I have to wait 21 working days for DEFY to process my refund to hifi corp in order for me to buy another machine, this machine makes such a loud banging noise. Unacceptable for a new machine to break this fast honestly!
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Replies (1)Defy Appliances's replyOfficial
11 May 2026, 08:19Good day Izak steenkamp,
We apologise for the inconvenience you have experienced.This is not the level of service we aim to provide. The service team will be in touch.
Warm Regards,Defy Customer Care
We apologise for the inconvenience you have experienced.This is not the level of service we aim to provide. The service team will be in touch.
Warm Regards,Defy Customer Care
Defy Appliances's reply11 May 2026, 08:19
Official
Good day Izak steenkamp,
We apologise for the inconvenience you have experienced.This is not the level of service we aim to provide. The service team will be in touch.
Warm Regards,Defy Customer Care
We apologise for the inconvenience you have experienced.This is not the level of service we aim to provide. The service team will be in touch.
Warm Regards,Defy Customer Care
