Irate Customer with Poor Appliances

Bought A washing machine at Russells which is for Defy and it started giving us problems within the first month of purchase informed and they repaired it, it broke down again within the week of repair when we tried using it. They offered to repair we refused and insisted on a replacement or refund they started giving us run arounds till today. I would never refer anyone to rely on @Defy nor @Russells for a good customer service or trust in this guys. Bunch of @$&holes they are.!!!