INCOMPONENT STAFF AND COMMUNICATION

7 months since I reported my Defy fridge at Game Ilanga Mall Nelspruit I still have no working fridge in my house. R 11 000.00 later and I can't even keep my milk cold. Long story short, Management Hendrik cant help me because it's not his department? Why are you the Store manager then sir? Kenneth the one supposed to help can't even come back to a client. Antonette and head office cant even find the original slip, and then we don't even talk about the rude way they treat clients.

After all, Defy agreed to exchange the fridge 3 months ago so I just had to get the broken one back to the shop. all done and up to today with job card no: *** I still borrow milk from my about due to pathetic service in SOUTH AFRICA. COMPANIES CLOSES DOORS AND THEN THEY ASK WHY, WAKE UP AND SMELL THE COFFEE.