1 reviews | Active since Oct 2016
*********** staff and customer service
Since a technicial from Defy Upington came out in November 2017 to have a look at our stove we need to phone all the time to get feedback when the part will be installed. All of the staff members making promises to call back with feedback, but again we need to call them the next day and then it is excuses on excuses. I am getting sick of there promises, excuses, bad attitudes and incompententcy.
Hello Anja,
Thank you for getting in touch and letting us know about your unpleasant experience. We'd like to have this issue resolved for you as soon as possible so that you're able to get back to cooking up a storm in the kitchen. We'd like to apologise for the delay and find out more information from you. A member of our Team will be in touch soon.
Kind regards,
Defy Brand Team
Hello Anja,
Thank you for getting in touch and letting us know about your unpleasant experience. We'd like to have this issue resolved for you as soon as possible so that you're able to get back to cooking up a storm in the kitchen. We'd like to apologise for the delay and find out more information from you. A member of our Team will be in touch soon.
Kind regards,
Defy Brand Team