I WANT MY MONEY BACK

I got a problem with the stove I bought from Makro. The stove has been malfunctioning ever since it was delivered. I spoke to Makro with regards the issue and a technician from Defy was sent to fix the stove which worked only for 2 weeks and it started to malfunction again. This time around is even worse. I reported this to Makro and requested for a replacement, however I was told by Makro crown mines that Defy is refusing to replace the stove and that it will only be fixed. I need a new stove or my money to be refunded because I can't keep a stove that has been fixed twice in 3 months