I owed a Defy washin machine and a few years into owning it, it gave us trouble still under warranty, the Defy team was apprehensive but eventually fixed the part that broke

I owed a Defy washin machine and a few years into owning it, it gave us trouble still under warranty, the Defy team was apprehensive but eventually fixed the part that broke. They can do better in terms of there customer care and how they handle queries and faults