GG
Gloudina Gloudina.mk
1 reviews | Active since Feb 2026
12 Feb 2026, 10:08
I dropped my BEKO Tumble dryer of at Defy Richards Bay for repairs and it is now exactly 2 weeks and and I don't get any feedback on what needs to be repaired
I dropped my BEKO Tumble dryer of at Defy Richards Bay for repairs and it is now exactly 2 weeks and and I don't get any feedback on what needs to be repaired. I just get told that the technicians will have a look in the week by the receptionist. Not sure whether it should take 2 weeks to diagnose what is wrong with a machine.
Helpful (0)
Replies (1)0
Replies (1)
Defy Appliances's replyOfficial
12 Feb 2026, 10:33Good day Gloudina,
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
This is not the level of service we aim to provide, and we are committed to rectifying the situation to your satisfaction.
The service team will be in touch.
Warm Regards,
Warm Regards,
Defy Customer Care
Defy Appliances's reply12 Feb 2026, 10:33
Official
Good day Gloudina,
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem.
This is not the level of service we aim to provide, and we are committed to rectifying the situation to your satisfaction.
The service team will be in touch.
Warm Regards,
Warm Regards,
Defy Customer Care