B
Beverly

1 reviews | Active since May 2026

08 May 2026, 19:54

I bought a broken wa...

I bought a broken washing machine at OK furniture while leads to failure of exchange

0
Replies (2)
Defy Appliances
Defy Appliances's reply11 May 2026, 08:22
Official
Good day  Beverly,
We apologise for the inconvenience. 
The service team will be in touch. 
 
 Warm regards,
 Defy Customer Care 
Defy Appliances
Defy Appliances's reply13 May 2026, 13:46
Official
Good day Beverly,

Kindly see feedback received,

Technician has attended and found that the unit has a hole, This is not covered under warranty as it is regarded as  customers  negligence.

Warm Regards,
Defy Customer Care