Horrible service by Defy

I bought a Defy fridge on the 19th Nov 2024 and sice then it's been fixed twice,finally it was approved for a replacement,I have bee waiting for a delivery since the 17th of December until now,my food has spoiled and I had to throw it out,I called the warehouse countless times, and only receive empty promises, the Manager was meant to call and sort it out but nothing.

I want to know what must I do with the wastage I am incurring? While sitting with a defective fridge?