Holding DEFY accountable legally.

I do not even think they deserve a rating of one, Pathetic after sales service. Consultants not even equipped to assist clients telephonically. I think we as consumers have lost so much in terms of our valuable time and in monetary purchases. We should be form a group that would be interested in holding Defy liable legally. I have read numerous reviews about DEFY Fridge/Freezers giving up in less than a year of purchase. Previous refridgerator was a KIC which lasted for 26 years.