FE
Fatima E
1 reviews | Active since Jun 2020
06 Oct 2022, 22:50
Highly disappointed customer.
I recently bought a Defy gas hob. From the very beginning I was having problems with it. Everytime I lodge a complain defy would send they guy out to see the problem. The 1 switch was jammed n as a result the valve inside was broken. All the nozzles inside keeps on getting block. This hob is not practical at all. I would highly recommend not to buy this glass gas hob as it's difficult to maintain n not practical at all. As this stage I'm so frustrated I could just throw that hob in the bin. BTW the technician that came out seems like he was forced to come out n sort the hob. Was extremely unfriendly n not very helpful. This is the last I will ever buy a Defy appliance ever again.
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Replies (1)Defy Appliances's replyOfficial
07 Oct 2022, 20:24Good Day, Fatima.
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our service team received your query and details.
We will revert as soon as possible.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen
Defy Appliances's reply07 Oct 2022, 20:24
Official
Good Day, Fatima.
Please accept our sincerest apologies for the inconvenience.
Please rest assured that our service team received your query and details.
We will revert as soon as possible.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
#TheArtofKitchen
