guaranteed mid-week break

<p>Defy advertised that you get a guaranteed mid-week break when you buy any front or top loader machine.</p> <p> </p> <p>We have sent a mail to TLC Marketing but no one gets back to me. I selected dates and a place they have not responded to date. I selected a date i have been calling TLC for the past 1 month no one answers the phone. Is this a ****, the actual star rating shoul be in minus</p>