Guaranteed GETAWAY

<p> I Purchased a defy washing machine 23/07/2016,to get a guaranteed getaway. was told to submit 3 different dates which i have, they came back to me with one date which was not part of the dates i requested and i have been equirying ever since about other options. no one response to emails and phones just ring. is this getaway a **** and just a marketing tool used to sell your products or will you actually honour your promotion.</p>