From Frustration to Satisfaction, Thank You, Khabo!

I would like to update my previous review.

After what was initially a very frustrating and disappointing experience, I am extremely happy to say that I have received a brand-new machine. 🎉

I would especially like to express my sincere appreciation to Khabo, who went above and beyond to assist me. From the moment she attended to my query, he was patient, professional, attentive and genuinely concerned about getting the matter resolved.

After weeks of frustration, it meant a lot to finally deal with someone who listened, took my concerns seriously and followed through. Khabo completely changed my experience with Defy.

Thank you so much, Khabo, for your kindness, effort and excellent customer service. I am truly grateful for the way you handled my situation and for making sure that I was ultimately taken care of.

Your assistance did not go unnoticed, and I deeply appreciate it. ❤️

I am happy to say that I am now a satisfied Defy customer. Thank you, Khabo! 🙏🏽