ZP
Zukiswa P

1 reviews | Active since Jan 2022

27 Feb 2024, 08:48

Fridge not working problem between Game and Defy

This is the second time writing with no help from the companies. Bought a Defy fridge at Game it only works for 18months now its faulty I reported this on the 28January.

Even today my fridge is not working I've been given false statements by Defy.

I need Game to refund my money so that I can go and get a fridge on a discent store.

Very dissapointed with Defy they don't care about customers at all.

0
Replies (1)
Defy Appliances
Defy Appliances's reply27 Feb 2024, 09:59
Official
Good day Zukiswa, We apologise for the inconvenience you have experienced. The case has been escalated for prompt assistance. 
The team will be in touch for resolution. 

 Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd