1 reviews | Active since Mar 2014
Fridge freezer broken again - 5th time
We bought a fridge freezer from House and Home on 22 October 2017. We have had to report problems with it within the first week of delivery. We reported other problems with it on a regular basis and technicians had to come out on three separate occasions. Surprise surprise it started acting up again just before Christmas. Both the fridge and freezer have defrosted causing several hundred Rands in damaged goods. At this stage I do not trust the product at all and want a replacement product.
Hello Riana,
Thank you for taking the time to get in touch with us and provide us with feedback on your experience. We'd like to apologise for the inconvenience you've experienced from your initial purchase date and we'd like to get in touch to look at your options. A member of our Team will be in touch via email or a telephone call soon.
Kind Regards,
Defy Brand Team
Hello Riana,
Thank you for taking the time to get in touch with us and provide us with feedback on your experience. We'd like to apologise for the inconvenience you've experienced from your initial purchase date and we'd like to get in touch to look at your options. A member of our Team will be in touch via email or a telephone call soon.
Kind Regards,
Defy Brand Team