TL
Tumelo L
1 reviews | Active since Jul 2013
16 Nov 2023, 19:56
Fridge exchange
Have sent so many emails calling them regarding my fridge till today defy just kept quiet no reply feedback nothing. This the worst customer service I have received from that manager called Thato. I requested a fridge exchange he has never bothered to call or email me back.
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Defy Appliances's replyOfficial
17 Nov 2023, 09:44Good day Tumelo, We apologise for the inconvenience you have experienced. Kindly check your private messages. We have requested your contact details. Your information will be kept confidential and will only be used to resolve your complaint. Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply17 Nov 2023, 09:44
Official
Good day Tumelo, We apologise for the inconvenience you have experienced. Kindly check your private messages. We have requested your contact details. Your information will be kept confidential and will only be used to resolve your complaint. Customer Care TeamDefy Appliances (Pty) Ltd