fF
frank F
1 reviews | Active since Aug 2011
20 Nov 2017, 12:00
FEEDBACK
BRAND NEW FRIDGE HAD AMAJOR GAS LEAK AND IS NOW MAKING CLINKING NOISES TECHNICIANS HAVE COME OUT AND NO FEEDBACK RECEIVED FOR 2 WEEKS.
NEW FRIDGE IS ONLY 3 MONTHS OLD I SHOULD NOT BE GETTING **** SO EARLY IN THE RELATIONSHIP
PLEASE GET BACK TO ME
Helpful (0)
Replies (2)0
Replies (2)
Defy Appliances's replyOfficial
20 Nov 2017, 14:27Hello Frank,
Thank you for taking the time to give us your review. We'd like to apologise for the inconvenience you've experienced thus far and thank you for bringing this to our attention. We'd like to have this resolved as soon as possible and as such, a member of our Team will be in touch via a telephone call or e-mail.
Kind regards,
Defy Brand Team
Best regards,
Defy Appliances's reply20 Nov 2017, 14:27
Official
Hello Frank,
Thank you for taking the time to give us your review. We'd like to apologise for the inconvenience you've experienced thus far and thank you for bringing this to our attention. We'd like to have this resolved as soon as possible and as such, a member of our Team will be in touch via a telephone call or e-mail.
Kind regards,
Defy Brand Team
Best regards,
fF
frank F's updateReviewer Update
21 Nov 2017, 14:19Hi so now a message iicis left with my wife to say a senior technician is coming last week the senior technician came and i never got feedback call number 799904 now another technician i tried to ask to speak to your manager mike the call was cut after 30 minutes.
I am now a ****ed off client please contact me on ********** 795 dont leave messages i need feedback i have been patient but im not going anywhere
fF
frank F's update21 Nov 2017, 14:19
Reviewer Update
Hi so now a message iicis left with my wife to say a senior technician is coming last week the senior technician came and i never got feedback call number 799904 now another technician i tried to ask to speak to your manager mike the call was cut after 30 minutes.
I am now a ****ed off client please contact me on ********** 795 dont leave messages i need feedback i have been patient but im not going anywhere