Faulty Fridge. Pathetic service from Defy

I bought a new fridge in Nov 2019 and in the beginning of June this year I noticed it over freezing. Technicians were called out 3 times( 3weeks) before they decided to replace the unit. After numerous calls I received a new fridge on the 30th of July, almost 2 months after first reporting the faulty fridge. Pathetic service from Defy. Won't buy a Defy appliance again.