PN
Prince N

1 reviews | Active since Jan 2021

19 Dec 2024, 20:28

Faulty fridge

I’m currently feeling so helpless Defy is definitely doesn’t care about customers, it’s a first time in my life i buy a fridge and it breaks within 8months, I complained here, I complained at game store, I complained at defy still no help.. this is one of a brand i have developed resentment against my 8000 that i worked hard for is down the drain and im left with a fridge that is bot working im very disappointed tomorrow im going to drop off their fridge

0
Replies (1)
Defy Appliances
Defy Appliances's reply20 Dec 2024, 08:32
Official
Good day Prince,
The team has already communicated with the store. The store will be granting the exchange.

Warm Regards,
 
Customer Care Team
Defy Appliances (Pty) Ltd