1 reviews | Active since Oct 2017
Failure to respond to a breakdown.
I have now waited two months for defy to repair a fridge. They sent a service man who could not repair/diagnose the problem correctly and promised to get defy to send another technician. When ever I try to find out what is going on I am told they are too busy and will send someone next week. This has been going on for two months now.
Hello Johan,
Thank you for taking the time to post your review and we'd like to apologise for the inconvenience you've experienced in dealing with our Brand. We pride ourselves on excellent customer service and we'd like to make this up to you.
A member of our Team will be in touch soon either via email or a telephone call.
Kind regards,
Defy Brand Team
Hello Johan,
Thank you for taking the time to post your review and we'd like to apologise for the inconvenience you've experienced in dealing with our Brand. We pride ourselves on excellent customer service and we'd like to make this up to you.
A member of our Team will be in touch soon either via email or a telephone call.
Kind regards,
Defy Brand Team