EXTREMELY POOR CUSTOMER SERVICE RELATING TO FAULTY MICROWAVE

NEVER RELY ON DEFY. I purchased a microwave on 28 August 2021. 25th November it went to supplier Tafelberg furnishers as it was not functioning properly. 26th November sms said registered and allocated to nearest Defy service centre, who "will contact you shortly to arrange an appointment, stil not to date. Nearest service centre is less than 2km from my residence. Only after pestering Tafelberg, is something being done, but it appears from the Defy side, no customer service, no feedback - absolutely useless. Reckon forget their slogan and buy something else, you probably will not go wrong. Read the many complaints here and quiz yourself on any intended purchase. IS IT REALLY WORTH THE FRUSTRATION.