NH
Nosipho H

1 reviews | Active since Oct 2022

21 Sept 2024, 11:55

Extremely disappointed with this brand!

I have bought two microwaves from this brands and i have learned the hardest way. I bought the first microwave at OK furniture and it stopped working after a year, OK couldn’t assist because the warranty had expired then. I then bought the second microwave last year from takealot and they won’t allow me to make a return. It started making bursting sound within the few months and now it doesn’t heat the food.

I have concluded that this is not a good brand because i also bought a stove and took it back because it was too slow.

I’m done with this brand!!!!!

0
Replies (2)
Defy Appliances
Defy Appliances's reply25 Sept 2024, 13:26
Official
Good day Nosipho, 
We apologise for this experience.
Kindly visit your nearest service centre for assistance to diagnose and repair the issue. 
You can send us your town/city so we can advise on the centre nearest to you. 

Warm Regards,
 
Customer Care Team
Defy Appliances (Pty) Ltd 
NH
Nosipho H's update25 Sept 2024, 15:40
Reviewer Update
I am in port shepstone.