Excellence Service

My fridge stopped cooling and i had no joy from Game as they took too long to attend to my query and do a reprint on my till slip. I went directly to defy head office and was pleasantly spoken to By Nomsa who then notified me that she would assist as best she could to which she came through for me . A technician had contacted me ( Emmanuel) and after i complained the technician came through and did an inspection, as an act of goodwill Emmanuel made arrangements with me to come over and fix my fridge as he saw that Game was not assisting me in any way . He was professional, he acted out of kindness and assisted me when i did not have a fridge or a freezer at this stage. I am extremely impressed with these 2 individuals and commend them on their professionalism in this matter.