ZM
Zikhona M
1 reviews | Active since Jul 2025
26 Feb 2026, 19:05
Emotionally drained by Defy
I received my Defy Fountain Wash today, but unfortunately, it's not working as expected. Despite following the manual, the water is overflowing. I'm disappointed and stressed about the issue.
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Defy Appliances's replyOfficial
27 Feb 2026, 08:01Good day Zikhona,
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem. This is not the level of service we aim to provide, and we are committed to rectifying the situation to your satisfaction. The service team will be in touch.
Warm Regards, Defy Customer Care
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem. This is not the level of service we aim to provide, and we are committed to rectifying the situation to your satisfaction. The service team will be in touch.
Warm Regards, Defy Customer Care
Defy Appliances's reply27 Feb 2026, 08:01
Official
Good day Zikhona,
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem. This is not the level of service we aim to provide, and we are committed to rectifying the situation to your satisfaction. The service team will be in touch.
Warm Regards, Defy Customer Care
We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem. This is not the level of service we aim to provide, and we are committed to rectifying the situation to your satisfaction. The service team will be in touch.
Warm Regards, Defy Customer Care