Dont enter defy Competitions

In December we bought a defy dishwasher and was entered into a draw to win a prize. The first 1000 entries could win a year supply of finish products which we qualified for. When we entered the competition, we also gave through our details for the finish products from which we received a response saying that the lady handling the project was on leave until the 5th of January. We then waited till the 5th and emailed again to find out what's happening. It is the 24th of January and we have had no reply. We entered the competition on the 30th of December. How can you confirm a client qualified for anything and then completely ignore them?? This is unaaceptable. No response. No reply. Weve complained directly to defy and had no response. Don't make promises you cant keep.