Don't buy DEFY, their after service is none existent

I bought my Defy fridge new almost 5years ago. We take very good care of it, as it was very expensive for me and my family at the time. However Friday the 8th I notice where we usually put our bread and eggs on the top shelf on the plastic, there is a hairline Crack. I immediately this morning 11/05/2026 logg a call with defy. Their answer, it is already out of warranty and it must be the moisture or any other fault creating this Crack in the plastic. How on earth can it be the moisture. Its a fridge, it is supposed to be moisture inside the fridge. Defy, it is the poor quality of plastic you use, that is creating this, possibly forcing your customers to buy another fridge. Pathetic answers and service. Don't buy Defy!!!