NZ
NOMKHOSI Z

1 reviews | Active since Jul 2021

28 Jul 2021, 11:04

DON'T BUY DEFY SLIMLINE TOUCH CONTROL HOB ,YOU WILL BE BANKRUPT

I BOUGHT A STOVE AND IT'S NOT EVEN MORE THAN 2 YEARS NOW BUT I HAVE ALREADY FIX THE SLIMLINE TOUCH CONTROL HOP 2 TIMES. NOW IT'S GIVING ME AN ERROR MESSAGE AGAIN FOR THE THIRD TIME,I CAN USE IT .I CAN'T BE FIXING ONE AND THE SAME THING EVERY YEAR ,I HAVE KIDS TO LOOK AFTER.I NEEED A RELIABLE STOVE ,THEY NEED TO SEND BACK ALL THEIR HOPS FOR INSPECTIONS BECAUSE IT'S REALLY NOT FAIR .

0
Replies (1)
Defy Appliances
Defy Appliances's reply28 Jul 2021, 13:25
Official
Hi Nomkhosi

We sincerely apologize for your unpleasant experience and would like to rectify it. 
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. 

Kind Regards, 
The DEFY Team