1 reviews | Active since Dec 2011
Don't buy Defy... bad service.
So I bought a Double Door Defy fridge 4 years ago, and during the last 4 years it was repairs 4 times. After endless communication with the supplier to have the fridge replaced, they eventually convinced Defy to supply me with a brand new fridge. To my surprise, I found the fridge still standing on its original foamolite and carton packing making strange noises, expecting me to remove this myself afterwards? And this after my helper had to ask them to please take it into my house when they just dropped it off on my stoep. I rate Defy 10/10 for the worst service ever. Either their installers are absolutely clueless of what a proper working fridge should sound like, or they are just totally ******** to giving customers a good service. Look and listen to the video attached. Ps: And yes...I tried to call Defy again (like 4 times today, no answer...yeah right).
