CM
Charlie M
1 reviews | Active since May 2022
18 Nov 2024, 08:21
Dont buy Defy Appliances - Manufacturing faults and no service!!!!
We have 5 Defy Fridges Model C320 which all are leaking gas. I am a refrigerator engineer. I have opened the back, covered in polyurethane and could find the suction pipe with holes. This is a manufacturing fault. They used the wrong pipe material which will corrode after the guarantee period and leaks on different places. I wrote this to the service department - '***', but no response whatsoever!! What a bad service!!!!
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Replies (1)Defy Appliances's replyOfficial
20 Nov 2024, 09:34Good day Charlie,
The team has advised that you will make contact when ready due to the warranty.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
The team has advised that you will make contact when ready due to the warranty.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply20 Nov 2024, 09:34
Official
Good day Charlie,
The team has advised that you will make contact when ready due to the warranty.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
The team has advised that you will make contact when ready due to the warranty.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
