DON'T BUY DEFY APPLIANCES AS YOU WON'T GET AFTER SALES SERVICE!!!!!!!!

I purchased a Defy fridge early in July from Game at Bel Air. Early in August I was already concerned as the fridge was really noisy and switched on and off rather harshly. I sent an enquiry on the normality of this on the Defy website but received no response. By the end of August I was at my wits end as now the freezer had started freezing on the outside of the top drawer. I went to Game and they arranged a tech to check it out. The tech came and replaced the thermostat and also a rubber on the freezer door. Before he left I mentioned that the door was still not 'flush' despite the rubber being changed but I was happy as I thought the problem had been solved. At the beginning of November the freezer started doing the same thing and again I reported and requested assistance on the Defy site - to no avail. I went back to Game and still no-one seemed to care! I opted to inbox Defy on FB and eventually a tech came through two weeks ago. Assessed the fridge and said he would have to wait to hear what his bosses say. Note this fridge comes with a 5 year warranty and from the onset I was concerned. To-date, and several FB messages from Defy assuring me the matter would be escalated, have amounted to nothing. Defy have a do not give a sh** attitude and I am disappointed to say the least! I had my previous Defy fridge for 8 years without problem, which is why I went Defy again when I wanted to upgrade. My old fridge went through stage 8 loadshedding and never ever gave me any stress!!!! This new thing is such a disappointment that I will never buy Defy again. My washing machine, also Defy, also 8 years old, is also in need of replacement but I will go for anything other than Defy. When my kettle, toaster and microwave need upgrading, Defy is definitely last on my list and I will advise all family and friends to never purchase Defy. They simply don't care. Last week I advised them that I am getting visitors on Thursday for the holidays and cannot stock up my freezer but who cares??????????