Dont buy Defy

I bought a brand new defy washing machine last year its still under warranty however it has broken twice now the first time defy came to fix it, it was the spinner motor then it lasted a month or so now it has broken again and we contacted defy again and now we have been waiting for weeks for them to come and fix it again. I am 8 and a half months pregnantand we have small kids in the house my mom in law is old we cannot struggle like this without a machine and i have contacted defy personally via whatsapp and facebook amd the only response i get is that the part has been ordered its been weeks now and still nothing has happened while the washing is just piling up i geuss defy doesnt care about good customer service because they clearly dont worry about their customers.