nP
natasha P
1 reviews | Active since Mar 2010
14 Sept 2024, 10:03
DONT BUY A DEFY PRODUCT
Bought a Washing machine last year. They are buying time now. Obviously going to tell me the machine is out of warranty so that they dont need to replace my machine. I have just been told by Makro that there is a delay as Defy has loads of complaints. Why do I have to struggle like this? I paid for the machine, ONCE OFF! Now Defy has my money but wont assist with this faulty machine!
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Defy Appliances's replyOfficial
16 Sept 2024, 14:05Good Day Natasha,
We apologise for the inconvenience caused. Kindly note that our team is always dedicated to assisting you with or without warranty.
The issue has been escalated as a job will need to be logged for assessment and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience caused. Kindly note that our team is always dedicated to assisting you with or without warranty.
The issue has been escalated as a job will need to be logged for assessment and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply16 Sept 2024, 14:05
Official
Good Day Natasha,
We apologise for the inconvenience caused. Kindly note that our team is always dedicated to assisting you with or without warranty.
The issue has been escalated as a job will need to be logged for assessment and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience caused. Kindly note that our team is always dedicated to assisting you with or without warranty.
The issue has been escalated as a job will need to be logged for assessment and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd