FA
Fazel A
1 reviews | Active since Nov 2021
21 Jun 2022, 08:25
DO NOT RELY ON DEFY!
Defy service is terrible! I struggled for a week to get a serviceman to come out to check my fridge. Defy’s subcontractor in Johannesburg has attracted a slew of negative reviews. Now, after having collected my fridge for workshop repair, I’m told that there are no parts for an eight year old fridge which cost R25K! Unacceptable Defy! DO NOT BUY DEFY!
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Defy Appliances's replyOfficial
21 Jun 2022, 23:50Good Day, Fazel.
Please accept our sincerest apologies for the inconvenience.
We do not take the time spent bringing your complaint to our attention for granted.
We will use the references above to look into the matter and revert.
We wish you a lovely evening ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Please accept our sincerest apologies for the inconvenience.
We do not take the time spent bringing your complaint to our attention for granted.
We will use the references above to look into the matter and revert.
We wish you a lovely evening ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Defy Appliances's reply21 Jun 2022, 23:50
Official
Good Day, Fazel.
Please accept our sincerest apologies for the inconvenience.
We do not take the time spent bringing your complaint to our attention for granted.
We will use the references above to look into the matter and revert.
We wish you a lovely evening ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Please accept our sincerest apologies for the inconvenience.
We do not take the time spent bringing your complaint to our attention for granted.
We will use the references above to look into the matter and revert.
We wish you a lovely evening ahead.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za