dS
dylan S
1 reviews | Active since Mar 2022
17 Jul 2023, 09:46
Do not order from defy online
********** service ordered spares and no further communication after payment. Tried to contact defy via telephone, 11 phone calls, extensions either don't exist or no one deals with online orders. Not helpful and feel totally ****med, do not order from defy online.
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Replies (1)
Defy Appliances's replyOfficial
18 Jul 2023, 09:22Good Morning, Dylan.
We apologize for the frustrating experience you have had with our online ordering service. We understand your disappointment and the inconvenience caused by the lack of communication and unresponsive customer service.
We've escalated the above to our online team for further assistance and will request that they get in touch to assist further.
If you have any further questions or concerns, please do not hesitate to reach out to us directly. We are here to assist you and provide the support you need.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
We apologize for the frustrating experience you have had with our online ordering service. We understand your disappointment and the inconvenience caused by the lack of communication and unresponsive customer service.
We've escalated the above to our online team for further assistance and will request that they get in touch to assist further.
If you have any further questions or concerns, please do not hesitate to reach out to us directly. We are here to assist you and provide the support you need.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
Defy Appliances's reply18 Jul 2023, 09:22
Official
Good Morning, Dylan.
We apologize for the frustrating experience you have had with our online ordering service. We understand your disappointment and the inconvenience caused by the lack of communication and unresponsive customer service.
We've escalated the above to our online team for further assistance and will request that they get in touch to assist further.
If you have any further questions or concerns, please do not hesitate to reach out to us directly. We are here to assist you and provide the support you need.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving
We apologize for the frustrating experience you have had with our online ordering service. We understand your disappointment and the inconvenience caused by the lack of communication and unresponsive customer service.
We've escalated the above to our online team for further assistance and will request that they get in touch to assist further.
If you have any further questions or concerns, please do not hesitate to reach out to us directly. We are here to assist you and provide the support you need.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
#DefySA #ArtofLiving