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Erica T
1 reviews | Active since Sept 2012
06 Jul 2022, 09:51
Do not consider buying a Defy Washing Machine
Please be warned, do not consider buying a defy washing machine. Poor quality and a waste of money. You'll be calling after technicians and call centre for months , with not much assistance, all you will get is just a reference number and no service.
Helpful (0)
Replies (3)0
Replies (3)
Defy Appliances's replyOfficial
06 Jul 2022, 14:26Good Day, Erica.Please accept our sincerest apologies for the inconvenience.
We do not take the time spent bringing your complaint to our attention for granted.
Please rest assured that our service team received your query and details. We will revert as soon as possible.
We wish you a lovely day ahead.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za
We do not take the time spent bringing your complaint to our attention for granted.
Please rest assured that our service team received your query and details. We will revert as soon as possible.
We wish you a lovely day ahead.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za
Defy Appliances's reply06 Jul 2022, 14:26
Official
Good Day, Erica.Please accept our sincerest apologies for the inconvenience.
We do not take the time spent bringing your complaint to our attention for granted.
Please rest assured that our service team received your query and details. We will revert as soon as possible.
We wish you a lovely day ahead.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za
We do not take the time spent bringing your complaint to our attention for granted.
Please rest assured that our service team received your query and details. We will revert as soon as possible.
We wish you a lovely day ahead.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za
ET
Erica T's updateReviewer Update
04 Oct 2022, 11:44 Still no assistance with my noisy washing machine. Technician never returned with new parts.
ET
Erica T's update04 Oct 2022, 11:44
Reviewer Update
Still no assistance with my noisy washing machine. Technician never returned with new parts.
Defy Appliances's replyOfficial
04 Oct 2022, 13:59Good Day, Erica.Please accept our sincerest apologies for the delay.
We have reached out to our agent to attend urgently.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za#TheArtofKitchen
We have reached out to our agent to attend urgently.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za#TheArtofKitchen
Defy Appliances's reply04 Oct 2022, 13:59
Official
Good Day, Erica.Please accept our sincerest apologies for the delay.
We have reached out to our agent to attend urgently.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za#TheArtofKitchen
We have reached out to our agent to attend urgently.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za#TheArtofKitchen