KM
Kgothatso M
1 reviews | Active since Jul 2020
12 Oct 2024, 12:53
Do not buy Defyb
Good day
I bought a washing machine last year from Fair Price 01/09/2023..
I had to log a complaint first before I received my washing machine..
We move from that,a year the machine is making funny noise,I log a call with Defy,a rude mechanic gets appointed to come and check rhe machine.
I explained that I have a child in icu and pressed for time and couldnt be bothered. The next thing is the battle that started to get the machine fixed which to this I am the one who is doing all the follow up and my machine is not fixed.
The company appointed Barnard TV and Appliances is the company appoited..
If I knew what I know now I would have a bought a different brand ...
Helpful (0)
Replies (1)0
Replies (1)Defy Appliances's replyOfficial
14 Oct 2024, 09:38Good day Kgothatso,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply14 Oct 2024, 09:38
Official
Good day Kgothatso,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
